KOSE's sales business stile in Japan

KOSE

Some of you may fall in with something peculiar to each country such as unforgettable "NATIVE FLAVOR" tasted once while you visit there for the first time.

It is just that of "NATIVE FLAVOR" being imported by KOSE for you certainly.

KOSE have engaged in conveying "NATIVE FLAVOR" as intact as possible from each abroad to individual home here in our country.

Hoping you to taste this splendid flavor again to enjoy yourself.

The above phrase is for our message to embellish opening page and also for our basic idea to do business.

We have various customers including Japanese general firm, overseas Chinese merchant, specialized merchant of imported foods and besides a lot of aliens staying here in Japan. These facts depicted our basic idea remarkably.

We have been also developing communication business positively in relation to conventional deal toward 21 century maintaining our policy with the at most care.

KOSE is specialized trader of foodstuffs consisted of import goods 99% out of the whole. Our clients are divided into 5 types, who are different depending on kind of commodity, price condition and form of marketing respectively as follows.

Group

Client

Commodity

Form of Marketing

1

Trading firm and Food manufacturer

Frozen vegetable and Processed foods on consignment

Container sale on consignment

2

Wholesaler

Chinese foods and Ethnic foods

Case sale on large scale

3

Food shop

Chinese foods,Philippine foods and other foreign foods

Case sale on small scale

4

Restrant

Chinese foods,Philippine foods and other foreign foods

Piece sale

5

Individual

Chinese light meal and Ethnic foods

Mail-order

  Generally, most of traders are going for a target to sell a great variety of things to Japanese consumers, however almost all of our commodities for 　 sale are for foreigners as end consumer staying in our country. Accordingly　 our operation of business is different from conventional one and is highly estimated as our own specialty in this field.
  One of our basic policy "NATIVE FLAVOR" had succeed in securing a lot of end consumers including foreigners and also Japanese who once stayed abroad. Besides, due to recent boom, inquiry for ethnic foods from food manufacturer and wholesaler is now on the increase.

YEAR

TOTAL NUMBER

KOREA

CHINA

BRAGIL

PHILIPPINE

USA

PERU

1997

1483

645

252

233

93

44

40

Ratio from previous year(%)

4.8

-1.8

7.6

15.6

10.4

-1.1

8.9

  Our system is different more or less depending on each type of client, but we are exerting ourself to the utmost for the convenience to clients providing with call-center available through the year of 365 days (out of saucing).

Type of Client

System of Receiving Order

Trading firm and Food manufacturer

To be concluded per pre-discussion

Food wholesaler

Tel and Fax directly to our office

Food shop

Tel and Fax directly to our office

Restaurant

Call-center (out saucing)

Individual

Call-center (out saucing) and internet
(http://www.kose.net)　　　　　　　　　

Type of client

Way of distribution

Arrival date against order

Trading firm and Food manufacturer

Container

Food wholesaler

Our own vehicle or public business vehicle

Next day against order until noon

Food shop

Our own vehicle or public business vehicle

Same or next day against order until noon

Restaurant

Our own vehicle, public business vehicle or package home delivery

Same or next day against order until noon

Individual

Our own vehicle, public business vehicle or package home delivery

Same or next day against order until noon

We are proud of high speed delivery worthy of top class in this field as mentioned above. Furthermore we practice doing 3-class division of temperature for delivery, since we have been dealing in almost every foodstuffs from bottled foods to fresh foods. We are able to assure our quality with this method without defect in delivering speed.

For the sake of clients, we have coped with any claims and have made our best effort to settle it. Besides, it is, of course, available for client to return goods not only due to inferior quality but also misconducted order by himself.

Our these services have brought on good commercial circulation for client and great reliability on our business to progress in not only purchasing identical commodity repeatedly but also purchasing other new articles, since clients are able to attain efficent purchase owing to minimizing risk at purchasing and to raising repeatability of order.

　 Whatever we wish to do business, we have to be capable of exchanging money for settlement of payment. Since payment is one of very important factor, the abundant variety and convenient system of payment turn out one of staple points for client on the occasion of buying in.

　 KOSE have provided with 3 systems of payment as follows for clients to select the most adequate one for themselves.